Deputy Financial Crime Operations Director

Bank of London is one of only six UK clearing banks with direct access to the country's payment systems. Built on modern, cloud-native technology, weprovide businesses with secure, API-driven banking that's fast, compliant, andbuilt for growth. Our role is simple: help ambitious businesses turn their plans into reality by removing barriers and simplifying complexity. If you wantto work where technology meets banking, where security comes first, and whereyour work directly enables business ambition, you're in the right place.

Who we are looking for

We’re seeking an experienced and forward-thinking Financial CrimeOperations leader to support our First Line of Defence (1LoD) Financial CrimeOperations teams. This role will play a critical part in overseeing the Bank’send-to-end financial crime controls across client onboarding, ongoing due diligence, transaction monitoring, and screening, and will act as a key deputyto the Director of Financial Crime Operations.

You will bring a strategic mindset and hands-on experience in designing and managing operational frameworks for high-risk and complex client segmentssuch as Non-Bank Financial Institutions (NBFIs), Payment Firms, and FinTechswithin a regulated banking environment. You will be passionate aboutoperational resilience, scalable control design, and building high-performingteams.

The right candidate thrives in fast-paced, collaborative environments, is comfortable challenging the status quo, and demonstrates a deepunderstanding of financial crime risks, controls, and regulatory expectationsacross the entire client lifecycle.

Key Responsibilities

·           Support the Director of Financial Crime Operations in overseeing theBank’s 1LoD Financial Crime Operations departments, ensuring alignment to internal risk appetite, regulatory obligations, and customer outcomes.

·           Provide oversight of operational workflows, SLAs, controls, QA expectations, and case escalations across:

o     Client Onboarding and Customer Due Diligence (CDD)

o     Ongoing Monitoring and Periodic Reviews

o     Transaction Monitoring and Screening (name and payment screening)

·           Build and maintain effective control frameworks that support scalable onboarding and monitoring of higher-risk products, including:

o     Segregated and virtual account structures

o     Embedded banking and platform or API-based client flows

o     Cross-jurisdictional payment corridors and correspondent-like arrangements

·           Drive continuous improvement through process optimisation, tooling enhancements, automation opportunities, and MI improvements.

·           Maintain full auditability and regulatory defensibility of operational activity, decisioning, and controls.

·           Represent Financial Crime Operations in governance forums, internal and external audits, and regulatory engagements as required.

·           Partner closely with Risk, Compliance, Legal, Product, and Technology to ensure financial crime operational frameworks remain effective and fit for scale.

Key requirements

·           Proven track record in leading financial crime operations functions within a regulated banking or financial services environment.

·           Deep understanding of UK AML/CTF, sanctions, and regulatory expectations(FCA, PRA, JMLSG).

·           Experience managing financial crime controls for high-risk client segments (e.g. NBFIs, MSBs, FX brokers, crypto firms).

·           Strong understanding of the three lines of defence model and effective 1LoD ownership.

·           Expertise in transaction monitoring, name screening, onboarding/KYC, and ongoing monitoring from both an operational execution and control design perspective.

·           Strategic and analytical thinker with strong judgement and risk awareness.

·           Demonstrable experience implementing change (e.g., tooling migrations, process optimisation, TOM builds).

·           Excellent leadership, stakeholder management, and influencing skills at senior levels.

·           Strong communication and documentation skills.

·           Experience leading teams across multiple locations.

·           Payments experience.

Benefits

·           Competitive salary package

·           25 days annual leave plus Bank Holidays

·           Holiday allowance that increases with length of service

·           Enhanced company pension offering (up to 20%salary sacrifice)

·           Competitive sick pay

·           Life Assurance - 4x annual salary

·           Private Medical Insurance with comprehensive cover for you and your family

·           24/7 GP service and private prescription ordering

·           Virtual physiotherapy for muscles, bones, and joint care

·           Digital counselling and virtual mental health support

·           24/7 confidential Employee Assistance Programme

·           Digital gym and guided meditation classes

·           Discounted gym memberships

·           Annual eye care test and contributions toward glasses

·           Market-leading parental leave

·           Neonatal support

·           Partner support for antenatal appointments

·           KIT days and structured support when returning to work

·           Flexible working (subject to agreement)

·           Fresh daily fruit and snacks

·           Bi-weekly office breakfasts

·           Peer-to-peer recognition programme with monthly value awards

·           Clear goals and performance development framework

Diversity

Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, disability, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

‍

‍