Business & Product Change Consultant
Bank of London is one of only six UK clearing banks with direct access to the country's payment systems. Built on modern, cloud-native technology, we provide businesses with secure, API-driven banking that's fast, compliant, and built for growth. Our role is simple: help ambitious businesses turn their plans into reality by removing barriers and simplifying complexity. If you want to work where technology meets banking, where security comes first, and where your work directly enables business ambition, you're in the right place.We’re looking for individuals who:
- Take ownership instinctively: when you encounter a problem, your first response is to seek a solution, not identify blame.
- Are comfortable with competing priorities and the lack of structure that comes with working in an early-stage business.
- Hold yourself to the highest standards of integrity and honesty, building a reputation as someone who is empathetic, trustworthy and knowledgeable.
- Are positive contributors to team and workplace culture, actively seeking ways to help others and to build strong and authentic relationships.
- Demonstrate intellectual curiosity, always looking to understand the bigger picture and improve how things are done.
- Thrive in ambiguous environments, adapting quickly and constructively to change.
- Communicate with clarity and empathy and collaborate effectively across diverse teams.
- Comfortable with content switching, from talking about APIs or payment scheme rules one moment to internal risk & controls or agile methodology the next.
- Are hands-on and able to get stuck into the detail of complex problems.
Key Responsibilities
- Joining the dots, you’ll work with colleagues from across all parts of the bank to drive the delivery of change initiatives, including new product launches or projects within our transformation programme
- Translate regulatory, technological, and strategic requirements into actionable product and process changes. Conduct impact assessments, gap analyses, and readiness reviews.
- Lead the shaping of detailed business requirements, user stories and business readiness criteria to support product delivery and change projects. Coordinate cross-functional teams including IT, operations, risk, and customer service to ensure successful implementation.
- Monitor delivery progress, resolve blockers, and ensure alignment with scope, timelines, and budget. Drive stakeholder engagement and maintain clear communication on change impacts, benefits, and risks.
Diversity
Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.